Emergency Bus Tickets/Homeless Services/HELP

Homeless Evaluation Liaison Program (HELP)

General Information
Description of ServiceProvides emergency bus tickets home. Must meet at least the following criteria: requirements:
b) Must be homeless
c) must have good reason why they aren't able to stay and do day labor to buy the ticket themselves (i.e., single parent w/children, disabled, elderly, etc.)
Able-bodied persons are directed to emergency housing and given day labor information. If a woman and her children are abandoned here by dad/boyfriend, the HELP office will help them get back home. If person knows someone who could wire them money, but doesn't have the money to make the calls, the HELP office will make all the long distance calls they need for them. The HELP office must be able to contact the person they intend to stay with. Client must go in person to receive services.
LocationWashoe County
TerritoryCity of Reno
Intake ProcedureTelephone and walk in reports Mon - Fri 8 a.m. to 5 p.m.Records Tues - Fri 10 a.m. to noon and 1 p.m. to 4 p.m.Work Applicant Registration Tues - Fri 8:30 a.m. to 3:30 p.m.
Client Information
Target PopulationHomeless
Age GroupAll Ages
EligibilityHomeless. (See Service Description for more details.)
Fees or Charges
Types of FeesNone
Fee AmountsNone
Hours of Operation 9:30 a.m. - 3:30 p.m. 7 days per week
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
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Mon Tue Wed Thu Fri Sat Sun
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Mornings Afternoons Evenings Nights
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Specific Hours: 9:30 a.m. - 3:30 p.m. 7 days per week
Contact Information
Contact's Phone 775-334-2677
Physical Site Address 1 355 Record St.
Physical Site Address 2 Inside Reno Community Assistance Center
Physical Site City, State, Zip Reno, NV 89512
Main Phone 775-334-2677
Hotline Phone non-emergency dispatch 775-334-2677
Other Phone Main Station 775-334-2175
Service Location Email askrpd@reno.gov
Web Address www.reno.gov/government/departments/police
Affiliated Agency, Programs, and Services
Affiliated Agency: Reno Police Department
Affiliated Program: Homeless Evaluation Liaison Program (HELP)
This Service: Emergency Bus Tickets/Homeless Services/HELP
Taxonomy Postings
Posted to Categories: Bus Fare (BT-8300.1000)